I have a salt pool not a chlorine pool! Why are your technicians adding chlorine to my pool?

A Salt pool is a chlorine pool!! A salt system is a chlorine generator, it converts sodium chloride (salt) into hypochlorous acid otherwise known as chlorine gas. The salt system basically makes the chlorine for you and that is all it does. When a technician adds chlorine to the pool there could be a few reasons. One is in the winter time when the water gets below 50 degrees the generator turns itself off. Algae cannot grow in water that cold, but you still need some form of sanitation in the pool so when the water does warm algae does not begin to form due to no chlorine in the water. Two is that the generator may not be functioning correctly and needs some repairs done, so we will add chlorine manually until the generator is repaired. Another reason may be that the salt level is too low due to large amounts of rain. The generator also turns itself off when the levels get to low, we will add salt to get back to the proper level and add chlorine until the generator turns back on.